Refund and Exchange Policy
We understand that sometimes a product may not be the perfect fit for your pet. At Talapets, we offer a flexible return and exchange policy specifically tailored for pet supplies.
• Return Period: You can return or exchange any pet supply product within 14 days of purchase, provided it is in its original condition and packaging.
• Condition of Items: Please ensure that the items are unused and in their original packaging. For health and safety reasons, we cannot accept returns on certain perishable pet foods or opened hygiene-related items.
• Exchange Options: If you’d like to exchange an item for a different size or type, just let us know and we’ll do our best to assist you quickly.
• How to Process a Return: Simply contact our customer service team with your order details, and we’ll guide you through the process.